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Pizza Project
Project situation: Pizzeria no longer wants to distribute commissions and would rather acquire more customers with its own mobile solution.
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Context of use analysis
Brain Storming Context of use to get a first overview
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Persona
The fictitious owner in the form of a persona
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User
The fictitious user in the form of a persona
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Low Fidelity Prototype
After several iterations, there are first drafts as a low fidelity prototype
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Wireframe
After several prototypes and WireFlows, the design is harmonised via a wireframe.
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Figma oder Axure Prototyp
After further iterations there is a high fidelity prototype
Format
- 8 half days part-time or 4 days full-time or 8 x evening intensive modules, LIVE ONLINE V-Classroom-XL or long-term format.
- 10 participants maximum - plenty of time for individual questions
Content - UX Designer CPUX-F
01. human-centred design process according to ISO 9241-210:2010
- Understanding the basic elements of human-centred design
- 6 principles of human-centred design
- Involving users
- Iteration based on frequent usability evaluation
- Addressing the whole user experience
- Understand the activities of human-centred design and their interdependency
- Understand the purpose of each deliverable of the HCD activities
- Human-centred quality
08. human-centred design maturity
- Determine maturity model & maturity level
- Measures to improve maturity level
- Other maturity models, UX maturity, UX Maturity & UX Strategy
02. usability & user experience according to ISO 9241-11:2018
- Usability & User Experience
- Difference between usability and user experience
- Effectiveness, efficiency, satisfaction
- Interactive system, user-system interaction, user interface and user interface element
- Accessibility & assistive technologies
- Avoidance of harm from use
03. planning activities for human-centred design in a project
- Planning activities for a human-centred design project
- Human-centred quality objectives
Practical exercises:
- Simple examples of user interfaces that illustrate essential features of usability
- Introduction to CPUX-F certification
04. Understand and specify the context of use
- elements of context of use
- user, primary, secondary and indirect users and stakeholder, user group profile
- goal, task, environment, resource
- context of use analysis and how to conduct it
- focus group, observation, contextual interview
- as-is scenario
- persona
- task model
- user journey map
- touchpoints
Practical exercises:
Brainstorming - participants think about users, tasks, resources and environment and write them down on post-it notes
05. Specify the user requirements
- User Need / User Requirement
- Relationship between User Need / User Requirement
- Difference between market, organisational and user requirements
- Qualitative and quantitative user requirements
- Acceptance criteria
Practical exercises:
- Identifying User Needs - What does the user really need?
06. Design solutions that meet user requirements
06.1 Design process and deliverables
- Iterative design process
- task models for design
- use scenario & storyboard
- user system interaction
- information architecture and navigation structure
- card sorting
- prototypes and wireframes
- low-fidelity prototype and high-fidelity prototype
- user assistance
- user interface specification
- ethical design & sustainable design
06.2 Guidance for user interface design
- Interaction principles ISO 9241-110:2020
- Nielsen Heuristics
- Mental Model & Affordance
- User Interface Guideline and Style Guide
- Design Patterns & Stylguides
Practical exercises:
- Formulating use scenarios using a mobile app / tablet app as an example
Basics of good Design
- Basic Principles of 'Good UX Design', Golden Rules
- Perception Psychology - Mental Models, Affordances, Gestalt Principles
- Design and design rules
- IOS / Google Style Guide
Interaction Design & Mobile Touch Design
- Mobile TouchDesign
- Material Design
- Styleguides IOS, Material IO
Practical exercises:
- Formulating usage scenarios using the example of a mobile app / tablet app
- Developing storyboards and wireflows
- Harmonising the design via wireframes
- Developing detailed use cases
- Developing interactive prototypes for a mobile app
- Exercise with FIGMA or Axure
Mobile App Prototyping FIGMA
- Introduction to FIGMA or AXURE
- Material Design
- Style guides & design guidelines & interaction principles ISO 9241-110 & Nielsen heuristics
IOS / Google style guide
Practical exercises:
- Developing interactive prototypes for a mobile app
- Exercise with FIGMA or AXURE
- Exam preparation CPUX-F certification
Usability Evaluation
- Usability evaluation in human-centred design
- key differences between usability tests, usability inspections and user surveys for usability evaluation
- understand why interviews and focus groups are unsuitable for usability evaluation
Usability Test
- the main activities in a usability test
- unmoderated usability test
- how to prepare a usability test
- usability test guide
- usability test task
- recruiting of test participants
- activities in a usability test session
- Briefing, pre-test interview, moderation and post-test interview
- usability test report
- usability problem & positive finding
- ratings used for usability findings
- responsibilities in a usability test
- Moderator, note-taker, observer and usability test participant
Usability inspections and user surveys
- usability inspection
- how and why a user survey is used for usability evaluation
Practical exercises:
- Getting to know a tool for unmoderated / crowd usability tests with video recording (e.g. Rapidusertests)
- Formulating test items for a usability test with video recording
- Exam preparation CPUX-F certification
Key Facts - Usability & User Experience (UX) Experte
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DESCRIPTION
- UA1015 UX Designer CPUX-F - 2 UX Certificates for your new job in the digital transformation.
- 8000 "Certified Usability & User Experience Foundation Level" UX Professionals exist. Are you one of them?
- Worldwide recognised CPUX-F certificate of the UXQB, developed by the professional association - UPA
- Human Centered Design according to ISO 9241-210 & differentiate between SCRUM / Agile - Lean UX and other approaches such as DDD
- Usability & User Experience according to ISO 9241-11
- Human Centered Quality & UX Maturity
- Develop Use Scenario & User System InteractionCreate workflow, wireframe and Low- High-Fidelity Prototypes
- Create FIGMA / Axure Prototype
- Usability Tests with real users including video recording
- More topics: Domain Driven Design, User Research, Business Model Canvas, Design Thinking, Persuasive Design & Principles Good Design
- Practical exercises on all key methods - persona, scenario, wireframe, workflows, prototyping
- Certified instructors - immediate LIVE answers to questions
- Practical exercises with coaching for your own portfolio
- LIVE ONLINE trainings with V-Classroom-XL
- Join the digital transformation process
- Prepare yourself for responsible participation in digitisation projects
Kurssprache/Languages:
Termine Deutsch 
Dates English -
LENGTH
- 8 modules of 4 hours each
- 8 half days, or 8 x evenings, or weekend 24h Flex Seminars or
- 4 full days
- 32 hours full of UX methods and concepts
- 10 participants maximum - NO mass event - lots of time for individual questions
- ONLINE V-Classroom-XL Seminar - Training & Workshop + Test + Certificate.
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AUDIENCE
- Start-ups / Web & Mobile Responsible
- Product Manager
- User Interface Designers Web, Mobile, Tablet
- Software Engineers & Developers
- Marketing, Web Usability, Conversion Rate Optimisation
- Project Manager
- Product Owner
- Chapter Leads
- Software Architects
- Quality managers
- All Industries - Automotive, AI, Insurance, Finance, Defense, Logistics, Travel, and many more
- All those involved in development projects who have a say in the design of user interfaces for web, mobile, tablet solutions or other digital and non digital solutions
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EXAM & CERTIFICATES
Exam and certificate "Usability Academy - UX Designer"
- Examination of UX Designer
- Online test with approx. 40 questions
- Multiple choice questions as well as other question formats
- Award of the Usability Academy certificate
Certified Usability & UX Professional Foundation Level Examination
- Participants take the Certified Professional for Usability and User Experience Foundation Level exam.
- The exam contains 40 multiple-choice questions.
- CPUX-F certification
- The exam can take place remotely from home 75 minutes or 90 minutes for non-native speakers (ID Card required)
- You need an undisturbed (home) workstation and a computer with webcam and microphone, stable internet connection and either Chrome, Firefox or Opera Browser.
- We recommend that you do NOT take the exam right after the seminar, but on the following day or week.
- Registration and payment either directly at Certible or on top of the course fee at the end of the registration process.
- If Certible: https://www.certible.com/register/ or:
This email address is being protected from spambots. You need JavaScript enabled to view it. (please state your preferred date)
CPUX-F certification exam: € 300,- plus VAT (option at the end of registration process)
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PRICE
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Online course fee: 1.695,- € plus VAT.
Examination fee CPUX-F: 300,-€ plus VAT.
Recommended prerequisite: None
If you would like to redeem a Bildungsgutschein, please check here.
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Related Courses - UX Designer CPUX-F
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Usability Experte Medizinprodukte
CPUX-F
ab 2395,-€
zzgl. MwSt.10 Module á 4 Std.
Zielgruppe: Hersteller von Medizinprodukten: Usability Engineer, Produktmanager, Produktentwickler, UI Designer, Software-Ingenieure, Projektleiter, Qualitätsmanager
Zertifikat: Usability & UX Experte Medizinprodukte + CPUX-F
Inhalt:
CPUX-F, Usability Testing, Gebrauchstauglichkeitsakte, Use Specification, GestaltungslösungenCPUX-F Prüfung optional (zzgl. 300,-€ zzgl. MwSt.)
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User Research
CPUX-F
ab 2155,-€
zzgl. MwSt.9 Module á 4 Std.
Zielgruppe: User Research, Requirements Engineer, Usability Engineer, Customer Experience, Product Owner, Agile Teammitglieder, Marketing
Zertifikat: Teilnahme User Research + CPUX-F Zertifikat
Inhalt:
CPUX-F, Usability Testing, User Requirements Engineering, Design SolutionsCPUX-F Prüfung optional (zzgl. 300,-€ zzgl. MwSt.)
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UX Designer
CPUX-F
ab 1750,-€
zzgl. MwSt.9 Module á 4 Std.
Zielgruppe: alle Branchen, keine Vorkenntnisse erforderlich
Zertifikat: UX Design Professional + CPUX-F
Inhalt:
CPUX-F + UX Design anhand vieler praktischer Übungen erlernen, Prototyping
CPUX-F Prüfung optional (zzgl. 300,-€ zzgl. MwSt.)
You will become part of a large community of more than 8000 UX professionals worldwide
"I found the seminar very successful overall. I also liked the design of the training as a remote/online training. I also liked the work with the digital whiteboard..."
"Trainer was very flexible and responded very well to the needs of the participants. - also remote very good working atmosphere"
"The overview PDF that expands on the complete HCD process and presents it clearly - that was really helpful..."
"Questions that could be asked at any time were always answered in detail. Working through practical tasks and the exercises together was very helpful in preparing for the exam..."
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+49 631 3160 5793